> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nectarclimate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# San Diego Gas & Electric (SDG&E)

> How to connect SDG&E accounts to Nectar using email MFA forwarding.

## Connection method: Email MFA forwarding

San Diego Gas & Electric uses email-based verification codes when logging in from a new device. Since Nectar logs in from its own servers, MFA verification is typically triggered.

<Tip>
  **Check if MFA can be disabled.** SDG\&E's My Energy Center portal may allow you to disable
  additional verification in your account security settings. If possible, this is the simplest
  approach.
</Tip>

## Setup

<Steps>
  <Step title="Start a new connection or reconnect">
    From [Data Input > Connections](/platform/data-input/connections), click **New connection** and select **San Diego Gas & Electric**, or click **Reconnect** on a connection showing **MFA Token Expired**.
  </Step>

  <Step title="Enter your credentials">
    Provide your SDG\&E username and password — the same credentials you use at [myenergycenter.com](https://myenergycenter.com) (SDG\&E's customer portal).
  </Step>

  <Step title="Choose MFA forwarding type">
    * **Managed forwarding** (recommended): Nectar provides a unique email address. Update your SDG\&E account to send verification codes to this address.
    * **Customer-inbox forwarding**: Keep your existing email and add a forwarding rule to send SDG\&E codes to Nectar.
  </Step>

  <Step title="Update your SDG&E account">
    Log in to My Energy Center > account/profile settings > update the email address or configure email forwarding as chosen.
  </Step>

  <Step title="Confirm in Nectar">
    Complete the MFA configuration step. Nectar triggers a test login to verify codes are arriving.
  </Step>
</Steps>

## Notes

* SDG\&E recently migrated their customer portal to "My Energy Center" at [myenergycenter.com](https://myenergycenter.com). If you have old bookmarks to `myaccount.sdge.com`, they should redirect.
* SDG\&E is part of the Sempra Energy family.

## Troubleshooting

| Issue                         | Solution                                                                                  |
| ----------------------------- | ----------------------------------------------------------------------------------------- |
| "MFA Token Expired"           | Verify your forwarding rule is active and the email address matches what Nectar provided. |
| Can't find account settings   | Try myenergycenter.com > sign in > look for Profile or Security settings.                 |
| Portal redirects unexpectedly | SDG\&E migrated portals. Use [myenergycenter.com](https://myenergycenter.com) for login.  |