> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nectarclimate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Data collection settings

> Company-level controls for data collection, cost tracking, bill issue detection, and anomaly detection.

<Tip>
  Need help in this area? See [Settings FAQ](/platform/settings/faq).
</Tip>

Navigate to [**Settings**](https://dash.nectarclimate.com/settings/company/data) > **Company** to configure how data is collected, validated, and displayed for the selected company. Company admins can edit these pages; other members generally cannot access **Company** settings unless they are site-only members with access to **Sites**.

If you manage multiple companies, use the company switcher in the sidebar first.

This page documents **Data Collection**, **Bill Issues**, and **Anomaly Detection** — the three settings areas that control ingestion defaults and automated quality checks.

***

## Data Collection page

Open **Settings** > **Company** > **Data Collection**.

The page is organized into **four cards**. Each card is its own form with separate **Save changes** and **Reset** actions — saving one card does not save the others.

### Meter tags

**Meter tags** are company-defined labels for organizing [meters](/platform/glossary#meter).

* Existing tags appear as badges at the top of the card
* Click **Manage tags** to create, rename, or delete tags
* Assign tags from a meter's edit form or in bulk from the [meters table](/platform/data-inventory/meters)
* Tags appear in meter filters (for example **Settings** > **Company** > **Data** meter tag filter on the meters inventory page)

Tags do not change how bills are parsed. They help you filter and report after data arrives.

### Collection rules

Collection rules control ingestion behavior, processing speed, and which optional fields appear company-wide.

| Setting                              | What it does                                                                                                                                  |
| ------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------- |
| **Site permissioning**               | Enables per-site access restrictions for company members. When on, assign site access on **Settings** > **Company** > **Members**.            |
| **Demand meters**                    | Enables demand meter fields on electricity bills and related workflows. Turn on when your bills include peak demand (kW) you want to capture. |
| **Basic identifier mapping**         | Restricts identifier mapping to basic types during data review for simpler matching.                                                          |
| **Expedited document processing**    | Speeds up document processing by skipping some validation checks.                                                                             |
| **Connection credential visibility** | When enabled, users with connection access can view usernames and passwords. When disabled, credentials are obfuscated.                       |
| **Cost tracking**                    | Shows or hides cost values across the platform. See [Cost tracking](#cost-tracking) below.                                                    |

#### Implied metering for wastewater

When a utility bill has water usage but no separate sewer reading, Nectar can estimate wastewater usage from water usage.

| Control                       | What it does                                                                                         |
| ----------------------------- | ---------------------------------------------------------------------------------------------------- |
| **Enable implied metering**   | Turns implied sewer estimation on or off company-wide                                                |
| **Implied metering fraction** | Number from 0 to 1 multiplied against water usage (for example, `1.0` treats 100% of water as sewer) |

Example: 1,000 gallons of water with fraction `1.0` creates an estimated 1,000 gallons of sewer usage.

See [Implied metering](/platform/methodology/edge-cases#implied-metering) for methodology.

### Cost tracking

The **Cost tracking** toggle is on by default. It is saved with the **Collection rules** card.

When **on**, you typically see:

* **Total charges** on bills in [Data Inventory](/platform/data-inventory/bills) and on bill detail views
* Charge and line-item fields in [manual entry](/platform/data-input/manual-entry) (total charges, tax, credits, line items, and related review fields)
* The **Cost** subtab on site dashboards
* **Cost Management** in the sidebar (when your subscription includes cost analytics)
* The **Export Cost Data** card on [Data Export](/platform/data-export/overview)

When **off**, Nectar emphasizes usage, demand, and emissions:

* Cost columns, cost subtabs, and cost navigation entries are hidden
* Manual entry skips charge and line-item steps; submitted bills omit line items even if you had started a draft with them
* Usage data, demand meters (when enabled), and emissions workflows continue unchanged

<Note>
  Disabling cost tracking does **not** delete charges already stored on bills. Re-enable the toggle to restore cost UI.
</Note>

<Tip>
  Turn cost tracking off when your company only needs consumption or emissions reporting and does not want dollar amounts in the platform.
</Tip>

Some cost analytics capabilities also depend on your subscription. If cost features are missing after enabling the toggle, email [support@nectarclimate.com](mailto:support@nectarclimate.com).

### Dates and forwarding

| Setting                         | What it does                                                                                                                                                                                                          |
| ------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Data collection start month** | Company-wide baseline for how far back Nectar collects historical bills. New [connections](/platform/data-input/connections) inherit this default unless you set a different start date on the connection or account. |
| **Bill forwarding emails**      | Up to **10** addresses that receive copies of newly processed bill documents.                                                                                                                                         |

#### Confirming a start-month change

If you change the **Data collection start month** from an existing value, Nectar shows a confirmation dialog before saving:

* **Moving earlier** — Nectar warns that additional historical data may be processed, which can affect billing usage.
* **Moving later** — Nectar explains that collection applies from the new month forward; existing historical data is not deleted.

Connection-level and account-level start dates override this company default when set. See [Data collection start date](/platform/data-input/connections#data-collection-start-date).

### Default units

Choose the display unit for each utility type. Usage values are converted to these units in tables, exports, and analytics.

| Field                | Default (US) |
| -------------------- | ------------ |
| **Electricity unit** | kWh          |
| **Gas unit**         | therms (US)  |
| **Water unit**       | gallons (US) |
| **Fuel unit**        | gallons (US) |
| **Waste unit**       | tons (US)    |

Bills may still store native units from the utility; these settings control normalized display.

***

<h2 id="bill-issue-settings">
  Bill issue settings
</h2>

Open **Settings** > **Company** > **Bill Issues**.

This page controls which [data quality issues](/platform/data-quality/issues) Nectar detects on **newly processed** bills. Use it to reduce noise from issue types your team routinely accepts.

<Info>
  Changes apply to **future detection only**. Open issues already in your triage inbox are not removed when you change defaults or add suppression rules.
</Info>

The page has two sections: **Company defaults** and **Custom suppression rules**.

### Company defaults

A table lists every **suppressible** issue type with a **Detect** switch per row.

* **Detect on** — Nectar flags this issue type on new bills (subject to any narrower suppression rule below)
* **Detect off** — Nectar skips this issue type company-wide unless a custom rule says otherwise

Issue types you can toggle include:

| Category              | Issue types                                                                                                                 |
| --------------------- | --------------------------------------------------------------------------------------------------------------------------- |
| **Action required**   | Potential duplicate, Potential usage duplicate, Non-utility bill, No usage data, Illegible bill, Other issue                |
| **Review and verify** | Low confidence container size, Low confidence date, Low confidence units, Low confidence site match, Low confidence address |

Two issue types **cannot** be turned off at the company level because they indicate data integrity problems that must surface:

* **Unmatched account**
* **Account/meter mismatch**

For full definitions, see [Issues — issue types](/platform/data-quality/issues#issue-types) or the [glossary](/platform/glossary).

### Custom suppression rules

When a single utility provider, connection, or account should ignore one issue type, add a **custom suppression rule**:

<Steps>
  <Step title="Open Add rule">
    Click **Add rule** in the **Custom suppression rules** section.
  </Step>

  <Step title="Choose scope">
    Pick **Utility provider**, **Connection**, or **Account**, then select the specific entity.
  </Step>

  <Step title="Pick issue type">
    Choose which issue type to suppress for that entity. The rule turns detection **off** for that type only.
  </Step>

  <Step title="Save">
    Click **Add rule**. The row shows the entity, scope, and which issue type is off. Delete a rule anytime from the row action.
  </Step>
</Steps>

**Inheritance:** Bills follow company defaults everywhere except where a custom rule overrides a specific `(entity, issue type)` pair.

Triage open issues from [Data Quality > Issues](/platform/data-quality/issues).

***

<h2 id="anomaly-detection-settings">
  Anomaly detection settings
</h2>

Open [**Settings > Company > Data Quality > Anomaly detection**](https://dash.nectarclimate.com/settings/company/data-quality/anomaly-detection).

### Master toggle

The card header contains **Enable anomaly detection**.

* **Off** — No detection runs, and the type list is hidden.
* **On** — Nectar checks your data automatically every day and surfaces results in your [Data Quality inbox](/platform/data-quality/issues). You can also run a check on demand from the inbox.

### Choosing what to detect

When detection is enabled, you'll see a row for each anomaly type:

| Type                    | What it flags                                                 |
| ----------------------- | ------------------------------------------------------------- |
| **Usage anomaly**       | Unusually high or low consumption for a site and commodity    |
| **Cost anomaly**        | Unusually high monthly cost for a site and commodity          |
| **Unit-price anomaly**  | Unusually high effective price per unit (for example, \$/kWh) |
| **Interest charges**    | Interest, late, or penalty charges on an account's bills      |
| **High demand charges** | Unusually high electricity demand charges on an account       |

Click a type to enable it and adjust its settings — typically a **sensitivity** level (Low, Medium, High) and a few type-specific options (for example, a minimum dollar amount for interest charges). Each type applies **company-wide**; there are no per-site settings. Click the trash icon on a row to turn that type back off.

For a fuller walkthrough of each type and how to act on results, see [Anomalies](/platform/data-quality/anomalies).

***

## How these settings work together

```mermaid theme={null}
flowchart LR
  subgraph ingest [Ingestion]
    DC[Data Collection defaults]
    Conn[Connection / account overrides]
  end
  subgraph quality [Quality checks]
    BI[Bill issue detection]
    AD[Anomaly detection]
  end
  subgraph display [Display]
    CT[Cost tracking toggle]
  end
  DC --> Conn
  Conn --> BI
  Conn --> AD
  DC --> CT
  BI --> Triage[Data Quality inbox]
  AD --> Triage
```

* **Data collection start month** and **default units** shape what is collected and how usage is shown
* **Bill issue settings** control which parsing and matching problems create triage items
* **Anomaly detection settings** control which unusual usage, cost, and billing patterns are surfaced after data is in the platform
* **Cost tracking** controls whether financial fields appear in inventory, entry, exports, and analytics — independent of usage collection

***

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Who can edit company data settings?">
    Company admins (manage-company permission) can edit **Data Collection**, **Bill Issues**, and **Anomaly Detection**. Organization admins switch companies from the sidebar and configure each company separately.
  </Accordion>

  <Accordion title="Why are there multiple Save buttons on Data Collection?">
    Meter tags, collection rules, dates and forwarding, and default units are separate forms. Each must be saved independently so partial updates do not overwrite unrelated fields.
  </Accordion>

  <Accordion title="What happens when I turn off cost tracking?">
    Cost columns, cost navigation, cost subtabs, manual entry charge fields, and the cost export card are hidden. Usage and emissions workflows continue. Stored charges are not deleted.
  </Accordion>

  <Accordion title="Can I stop flagging low-confidence dates for one utility only?">
    Yes. Leave the company default on, then add a **custom suppression rule** scoped to that utility provider with issue type **Low confidence date**.
  </Accordion>

  <Accordion title="Will turning off an issue type resolve existing issues?">
    No. Suppression affects **new** detection only. Resolve or dismiss existing items from [Data Quality > Issues](/platform/data-quality/issues).
  </Accordion>

  <Accordion title="Where do anomalies show up after I enable detection?">
    In your [Data Quality inbox](/platform/data-quality/issues), alongside other data quality items. There's no separate anomalies page. See [Anomalies](/platform/data-quality/anomalies).
  </Accordion>
</AccordionGroup>

**See also:** [Company settings](/platform/settings/company-settings), [Issues](/platform/data-quality/issues), [Anomalies](/platform/data-quality/anomalies), [Connections — configuration](/platform/data-input/connections#configuration-settings-explained)
