Video walkthrough coming soon. A Loom video demonstrating this page will be added here.
Screenshot coming soon. A screenshot of this feature will be added here.
/data-inventory/meters/<meter id>). The full page provides tabs for usage, coverage, account context, bills, connection context, and trends.
Meter information and identifiers
The top sections show Meter Information (key fields at a glance) and identifiers (account IDs, meter IDs, and other provider-specific numbers). Use Edit to change meter fields and Manage identifiers to add or remove identifier rows.Tabs
| Tab | Purpose |
|---|---|
| Usage | Usage history table, optional Reassign usage flow (admin mode) to move selected usage rows to another meter, and Linked meters when this meter is grouped with related records. |
| Coverage | Month-by-month completeness for this meter in context of your reporting expectations. |
| Account | How this meter relates to its account and peer meters. |
| Bills | Bills linked to this meter; open any row for bill detail. |
| Connection | The connection and related context for data collection. |
| Trends | Calendarized usage trend for investigation. |
Usage history
The usage history table lists usage entries over time. In admin mode, use Reassign usage to select rows and move them to another meter when cleaning up splits or mis-allocations.Linked meters
If this meter has been grouped with other meters (for example when a utility provider uses different identifiers for the same physical device), the Linked meters section on the Usage tab lists related meters and when they were linked.Actions menu
Open Actions on the full page or meter sheet to:| Section | Actions |
|---|---|
| Navigate | Copy link; from the sheet, Open full page opens this view in a new browser tab. |
| Manage | Edit meter, Manage identifiers |
| Admin (admin mode) | Clone meter, Reassign account |
| Danger zone | Stop tracking / Start tracking, Mark as duplicate / Unmark duplicate |
Managing identifiers
Meters can have multiple identifiers that map to different systems and utility provider formats. When a new bill is processed, Nectar looks at the numbers on the bill and matches them against identifiers stored on each meter. If the numbers match, the usage data is linked to the meter automatically.| Identifier type | Where it is used | Example |
|---|---|---|
| Account ID | Everywhere — the utility account number | 12345-678-9 |
| Meter ID | Everywhere — the number on the physical meter | MTR-A12345 |
| NMI | Australia — National Meter Identifier | 6305000123 |
| ESID | Texas — Electric Service Identifier | 10443720000000000 |
| Electric Choice ID | Deregulated US electricity markets | 1234567890 |
| Service ID | Various providers | SVC-98765 |
Changing a meter’s site assignment
If a meter is showing up under the wrong building, use Reassign site on Data Inventory > Meters (select the meter, then choose the action). This is a common fix during initial setup, when meters may have been auto-assigned based on incomplete information. What happens when you reassign:- All of the meter’s usage data — past and present — moves to the new site immediately.
- Analytics for the old site will no longer include this meter’s consumption. If Building A was showing 50,000 kWh and you move a 10,000 kWh meter away, Building A now shows 40,000 kWh.
- Analytics for the new site will now include it. Building B gains that 10,000 kWh.
- This is not just a going-forward change — the entire history moves.
- A meter was auto-assigned to the wrong building during onboarding
- Your portfolio has been reorganized and a building moved to a different site
- You are cleaning up data and realized a meter has been in the wrong place
Handling duplicate meters
Sometimes the same physical meter gets created twice — for example, when a bill lists the meter number as “Meter A12345” on one bill and “MTR-A12345” on another. Nectar creates two separate meters, and if both have usage data, your site’s total consumption appears higher than it actually is. To resolve a duplicate:- Identify the primary meter — the one with the most complete data and the correct identifiers.
- Click Mark as Duplicate on the secondary meter — this excludes it from all aggregations.
- Reassign usage data if needed — if the duplicate has usage records the primary doesn’t, reassign them before marking as duplicate.
- Update identifiers on the primary — add any identifier variations from the duplicate so future bills match correctly.
Reading trends
Use the Trends tab for a calendarized usage chart. Spikes, drops, gaps, and seasonality are easier to see over time than in a single bill row:- Sudden spikes may indicate a data extraction error, a rate change, or a real operational issue (for example a heating system running continuously).
- Sudden drops could mean a missing bill, an extraction that missed usage data, or a real reduction in consumption.
- Gaps mean there are no usage records for that period — usually a bill is missing or has not been processed yet.
Tips
- Check site assignments after onboarding. The most common data issue in Nectar is a meter assigned to the wrong building. Spend a few minutes after initial setup verifying each meter is under the correct site.
- Add all identifier variations. If your utility prints the meter number differently on different bills (with or without dashes, with or without a prefix), add all variations as identifiers. This prevents Nectar from creating duplicates.
- Resolve duplicates promptly. Duplicate meters cause double-counting. The longer they exist, the more data accumulates under both records, making cleanup harder.
- Use the Trends tab and usage table together. A sudden spike, drop, or gap is worth investigating — it could be a data issue or a real operational event.
FAQ
How do I move a meter to a different site?
How do I move a meter to a different site?
Go to Data Inventory > Meters, select the meter, and use Reassign site (row actions or bulk actions). Pick the target site — the meter and all of its usage data move to the new site immediately, including the full historical record.
What happens when I mark a meter as duplicate?
What happens when I mark a meter as duplicate?
The meter is excluded from analytics and reporting to prevent double-counting consumption. Its usage data is preserved but attributed to the primary (non-duplicate) meter. You can unmark the duplicate at any time to restore it.
Why does my meter show multiple identifiers?
Why does my meter show multiple identifiers?
Utility providers sometimes use different numbers on the physical meter, the bill, and the online portal. Nectar tracks all known identifiers so it can match incoming data regardless of which identifier the provider uses.
Can I manually add usage data to a meter?
Can I manually add usage data to a meter?
Yes. Navigate to a bill associated with this meter and use the Usage Data tab to add new usage records. You can also create a manual bill from Data Input > Manual entry and link it to this meter.
Why is my meter showing up under the wrong site?
Why is my meter showing up under the wrong site?
This usually happens during initial setup. When Nectar first creates meters, it assigns them to sites based on the information available — which is not always correct. From Data Inventory > Meters, use Reassign site to move the meter to the correct building. All of the meter’s data will move with it.
Can two meters share the same identifier?
Can two meters share the same identifier?
What is the difference between the meter sheet and the full page?
What is the difference between the meter sheet and the full page?
Clicking a row opens the Meter sheet—a compact preview with the same tabs as the full page. Use
Open full page for a dedicated URL, more space, and the same actions. Cmd-click (or equivalent)
the row or use Open full page when you want a new browser tab.
When should I use Merge meters vs. Mark as duplicate?
When should I use Merge meters vs. Mark as duplicate?
Merge meters combines two or more meters on the same account after a merge preview (coverage,
identifiers, and usage are compared). Use it when records should become one. Mark as duplicate
excludes a redundant meter from analytics while preserving data—use it when one record is clearly
extra. See the meters list for merge actions.
What does the Coverage tab show?
What does the Coverage tab show?
Month-by-month completeness for this meter against your
reporting expectations—helpful to see whether gaps are meter-specific or part of a wider account or
site pattern.
Who can use Reassign usage?
Who can use Reassign usage?
Reassign usage appears in admin mode on the Usage tab. It moves selected usage rows to
another meter when cleaning up splits or mis-allocations. If you do not see it, enable admin mode or
ask an administrator.
What do Stop tracking and Start tracking do?
What do Stop tracking and Start tracking do?
They control whether new bill data is matched to this meter. Stopping tracking does not delete
historical usage; it prevents new matches until you start again. Duplicates and tracking changes
are easier to reason about from Data Inventory > Meters if you are
adjusting many records.
How is the Trends tab different from the usage table?
How is the Trends tab different from the usage table?
The Usage tab lists individual usage entries. Trends shows a calendarized chart over time so
you can spot seasonality, spikes, and gaps at a glance—pair them when investigating a single month
vs. a long pattern.