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Need help in this area? See Data Inventory FAQ.
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Navigate to Data Inventory > Meters and open a meter’s full page (for example from the meter sheet’s Open full page action, or by visiting /data-inventory/meters/<meter id>). The full page provides tabs for usage, coverage, account context, bills, connection context, and trends.

Meter information and identifiers

The top sections show Meter Information (key fields at a glance) and identifiers (account IDs, meter IDs, and other provider-specific numbers). Use Edit to change meter fields and Manage identifiers to add or remove identifier rows.

Tabs

TabPurpose
UsageUsage history table, optional Reassign usage flow (admin mode) to move selected usage rows to another meter, and Linked meters when this meter is grouped with related records.
CoverageMonth-by-month completeness for this meter in context of your reporting expectations.
AccountHow this meter relates to its account and peer meters.
BillsBills linked to this meter; open any row for bill detail.
ConnectionThe connection and related context for data collection.
TrendsCalendarized usage trend for investigation.
From the meters list, the Meter Sheet preview uses the same tabbed content in a compact layout.

Usage history

The usage history table lists usage entries over time. In admin mode, use Reassign usage to select rows and move them to another meter when cleaning up splits or mis-allocations.

Linked meters

If this meter has been grouped with other meters (for example when a utility provider uses different identifiers for the same physical device), the Linked meters section on the Usage tab lists related meters and when they were linked.

Actions menu

Open Actions on the full page or meter sheet to:
SectionActions
NavigateCopy link; from the sheet, Open full page opens this view in a new browser tab.
ManageEdit meter, Manage identifiers
Admin (admin mode)Clone meter, Reassign account
Danger zoneStop tracking / Start tracking, Mark as duplicate / Unmark duplicate
To move a meter to another site, use Reassign site from the meters list (row actions or bulk actions) — not the meter detail Actions menu.

Managing identifiers

Meters can have multiple identifiers that map to different systems and utility provider formats. When a new bill is processed, Nectar looks at the numbers on the bill and matches them against identifiers stored on each meter. If the numbers match, the usage data is linked to the meter automatically.
Identifier typeWhere it is usedExample
Account IDEverywhere — the utility account number12345-678-9
Meter IDEverywhere — the number on the physical meterMTR-A12345
NMIAustralia — National Meter Identifier6305000123
ESIDTexas — Electric Service Identifier10443720000000000
Electric Choice IDDeregulated US electricity markets1234567890
Service IDVarious providersSVC-98765
A meter can have multiple identifiers. This helps when different bills reference the same meter using different numbers.
Incorrect identifiers are the most common cause of mismatched data. If usage data is showing up under the wrong meter — or not matching to any meter at all — check identifiers first. Open the bill PDF and compare the numbers on it against what is stored in Nectar.
Click Manage Identifiers to open a form where you can add, edit, or remove any of these identifier types.

Changing a meter’s site assignment

If a meter is showing up under the wrong building, use Reassign site on Data Inventory > Meters (select the meter, then choose the action). This is a common fix during initial setup, when meters may have been auto-assigned based on incomplete information. What happens when you reassign:
  • All of the meter’s usage data — past and present — moves to the new site immediately.
  • Analytics for the old site will no longer include this meter’s consumption. If Building A was showing 50,000 kWh and you move a 10,000 kWh meter away, Building A now shows 40,000 kWh.
  • Analytics for the new site will now include it. Building B gains that 10,000 kWh.
  • This is not just a going-forward change — the entire history moves.
When to reassign:
  • A meter was auto-assigned to the wrong building during onboarding
  • Your portfolio has been reorganized and a building moved to a different site
  • You are cleaning up data and realized a meter has been in the wrong place

Handling duplicate meters

Sometimes the same physical meter gets created twice — for example, when a bill lists the meter number as “Meter A12345” on one bill and “MTR-A12345” on another. Nectar creates two separate meters, and if both have usage data, your site’s total consumption appears higher than it actually is. To resolve a duplicate:
  1. Identify the primary meter — the one with the most complete data and the correct identifiers.
  2. Click Mark as Duplicate on the secondary meter — this excludes it from all aggregations.
  3. Reassign usage data if needed — if the duplicate has usage records the primary doesn’t, reassign them before marking as duplicate.
  4. Update identifiers on the primary — add any identifier variations from the duplicate so future bills match correctly.
Use the Trends tab for a calendarized usage chart. Spikes, drops, gaps, and seasonality are easier to see over time than in a single bill row:
  • Sudden spikes may indicate a data extraction error, a rate change, or a real operational issue (for example a heating system running continuously).
  • Sudden drops could mean a missing bill, an extraction that missed usage data, or a real reduction in consumption.
  • Gaps mean there are no usage records for that period — usually a bill is missing or has not been processed yet.

Tips

  • Check site assignments after onboarding. The most common data issue in Nectar is a meter assigned to the wrong building. Spend a few minutes after initial setup verifying each meter is under the correct site.
  • Add all identifier variations. If your utility prints the meter number differently on different bills (with or without dashes, with or without a prefix), add all variations as identifiers. This prevents Nectar from creating duplicates.
  • Resolve duplicates promptly. Duplicate meters cause double-counting. The longer they exist, the more data accumulates under both records, making cleanup harder.
  • Use the Trends tab and usage table together. A sudden spike, drop, or gap is worth investigating — it could be a data issue or a real operational event.

FAQ

Go to Data Inventory > Meters, select the meter, and use Reassign site (row actions or bulk actions). Pick the target site — the meter and all of its usage data move to the new site immediately, including the full historical record.
The meter is excluded from analytics and reporting to prevent double-counting consumption. Its usage data is preserved but attributed to the primary (non-duplicate) meter. You can unmark the duplicate at any time to restore it.
Utility providers sometimes use different numbers on the physical meter, the bill, and the online portal. Nectar tracks all known identifiers so it can match incoming data regardless of which identifier the provider uses.
Yes. Navigate to a bill associated with this meter and use the Usage Data tab to add new usage records. You can also create a manual bill from Data Input > Manual entry and link it to this meter.
This usually happens during initial setup. When Nectar first creates meters, it assigns them to sites based on the information available — which is not always correct. From Data Inventory > Meters, use Reassign site to move the meter to the correct building. All of the meter’s data will move with it.
No. Identifiers must be unique across meters. If two meters have the same identifier, Nectar can’t determine which one to match a bill to. This usually means one meter is a duplicate and should be marked as such. Resolve the conflict by keeping identifiers on the primary meter and removing them from the duplicate.
Clicking a row opens the Meter sheet—a compact preview with the same tabs as the full page. Use Open full page for a dedicated URL, more space, and the same actions. Cmd-click (or equivalent) the row or use Open full page when you want a new browser tab.
Merge meters combines two or more meters on the same account after a merge preview (coverage, identifiers, and usage are compared). Use it when records should become one. Mark as duplicate excludes a redundant meter from analytics while preserving data—use it when one record is clearly extra. See the meters list for merge actions.
Month-by-month completeness for this meter against your reporting expectations—helpful to see whether gaps are meter-specific or part of a wider account or site pattern.
Reassign usage appears in admin mode on the Usage tab. It moves selected usage rows to another meter when cleaning up splits or mis-allocations. If you do not see it, enable admin mode or ask an administrator.
They control whether new bill data is matched to this meter. Stopping tracking does not delete historical usage; it prevents new matches until you start again. Duplicates and tracking changes are easier to reason about from Data Inventory > Meters if you are adjusting many records.