Layout
On large screens the page uses a resizable split:- Left panel — Bill information, notes, and tabs for usage, charges, connection, and account
- Right panel — Document preview for the original PDF or image (when available)
Revised bills
Revision linking is per usage row, not whole-bill. When one or more usage rows on a bill point at a newer bill, or when other bills’ usage points at this bill, a banner appears at the top of the page:- Amber banner — “Some usage on this bill has been revised. Superseded usage is excluded from analytics.” Appears when this bill has at least one superseded usage row. Superseded rows are shaded amber, and their usage amounts are struck through. Hover over or focus the amount for more context; select it to open the revised bill.
- Blue banner — “This bill revises usage from N earlier bill(s).” Appears when other bills’ usage rows point at this bill as their revision target.
Comparing documents
When a single related original or revised bill exists, the document preview (right side on desktop) can show both files. Use Compare documents on the banner (bill detail page) to open a side-by-side view.Linking revisions
To link superseded usage to a newer bill:- Open the bill detail page (usually the older bill)
- Click Actions > Link revision
- Choose direction (this bill is revised by another, or this bill revises another)
- Select the related bill and the usage rows to supersede
- Confirm the link
Revision history under Actions is an audit log of edits to this bill. It is not the same as
revision linking.
Tabs
Usage
Usage data records for each meter on the bill. Each record includes the site, billing period, consumption amount, and units. Click Add usage data to create a new entry or click an existing row to edit it. The usage data form supports all commodity types including electricity, gas, water, solar, waste, fuel, and district energy. Demand meter readings (peak demand, demand units, time-of-use periods) are also displayed in this tab when present.Charges
The Charges tab displays charge details and line items extracted from the bill:- Total charges — The top-level total amount
- Delivery charges — Charges from the local distribution utility
- Supply charges — Charges from the energy supplier
- Taxes & fees — Applicable taxes, surcharges, and regulatory fees
Connection
Displays which connection produced this bill, including the connection name, utility provider, and status. Click the connection name to navigate to its detail page.Account
Shows the utility account associated with this bill, including the account identifier, site, and utility type. Click through to view the full account detail.Editing a bill
Sometimes Nectar’s extraction is not perfect, or a bill has unusual charges that need adjustment. You can edit any part of a bill directly from the Usage and Charges tabs.
All edits take effect immediately. There is no draft mode — when you click save, the data is live across the platform.
Revision history
Open Actions > Revision history to see a chronological log of all processing events and changes made to this bill:- When the bill was first ingested
- Extraction and processing steps
- Manual edits by team members (the field that changed, old value, new value, who made it, and when)
- Status changes and issue resolutions
Revision history shows changes from the last 12 months. Older records are archived automatically.
If you need access to archived revision data, contact
[email protected].
Data quality issues
When Nectar detects a data quality problem on a bill, resolution cards appear above the bill tabs. Each card shows:- The issue type (e.g., “Potential duplicate bill detected” or “No usage data”)
- A severity indicator — red for action-required issues, amber for review-and-verify
- Guided resolution steps specific to the issue type — for example, comparing duplicate documents, editing inferred data, or dismissing the issue with a note
Actions
- Flag / Unflag — Use the flag icon beside the bill title to manually flag or unflag a bill.
- Actions menu — Opens grouped items:
- Navigate — Copy link; Revision history (view all changes made to this bill); when a file exists, Open file to side or Hide file depending on whether the preview is visible
- Manage — Attach document when no document is attached (upload a PDF, PNG, or JPG as supporting evidence); Replace document when a document is already attached (admin only); Link revision to supersede selected usage rows with a newer bill
- Danger zone — Delete (permanent)
When you attach or replace a document, Nectar checks whether the same file has already been
uploaded for another bill. If a duplicate is found, the upload is rejected and you’ll see a
message identifying the existing bill. This prevents the same document from being associated with
multiple bills.
FAQ
Can I edit charges directly?
Can I edit charges directly?
Yes. Use the Charges tab: add, edit, and remove line items there. Changes flow into the charges tree above.
What if the PDF preview is missing?
What if the PDF preview is missing?
The document preview is available for bills ingested via a connection or file upload.
If a bill has no document (for example, a manually entered bill), an info message appears
in the preview panel. You can attach one at any time via Actions > Attach document.
How do I reassign a bill to a different account?
How do I reassign a bill to a different account?
Open the Account tab and update the account association. You can also edit the usage data
records to reassign them to different meters.
What happens when a bill is revised?
What happens when a bill is revised?
Revision links are per usage row. Superseded usage is excluded from analytics; other usage on
the same bill still counts. The newer bill’s usage is what reporting uses for those meters and
periods. You can compare documents side by side with Compare documents when a single
counterpart bill exists, and unlink individual rows from the Usage table.
Is it safe to edit bill data?
Is it safe to edit bill data?
Yes. Editing bill data is a normal part of the workflow. Every edit is recorded in the revision
history, so you can always see what changed and revert it manually if needed. Changes take effect
immediately in analytics and future exports.
Can I undo an edit to a bill?
Can I undo an edit to a bill?
There is no automatic undo button, but every edit is recorded in the revision history with the
previous value. Open Actions > Revision history to see the full change log. You can then
manually change the value back to what it was before.
Why is my bill missing usage data?
Why is my bill missing usage data?
There are a few common reasons: the PDF may have been hard to read and Nectar couldn’t extract
the numbers; the bill may be a summary bill that shows only charges without detailed usage; or
the usage data may be on a separate page that wasn’t captured. Check the original document and
enter the values manually from the Usage tab if needed.
What is a summary bill?
What is a summary bill?
A summary bill is a consolidated invoice that covers multiple accounts or locations on a single
document. These are common with large commercial customers. Summary bills may show only totals
without per-meter breakdowns. Nectar does its best to split the data across the correct accounts
and meters, but you may need to review and adjust the results.
How do I download the original PDF?
How do I download the original PDF?
Open the document preview on the right (on desktop) or via Actions > Open file to side
when the preview is hidden. Use Download in the preview toolbar. If the bill was entered
manually (not from a PDF), there will be no document to download.