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What is Nectar?

If you manage utility data for buildings — whether for one office or thousands of client sites — you know the pain. Logging into utility websites one by one, downloading PDF bills, opening each one, and copying numbers into a spreadsheet. It takes hours, it’s error-prone, and you have to do it again next month. Nectar eliminates that entire process. You connect your utility accounts once, and Nectar handles everything from there: logging in to the utility portal, downloading new bills as they arrive, reading them with AI to extract the important numbers (dates, charges, usage amounts), and organizing all that data so it’s ready for your reports, your carbon accounting platform, or wherever else it needs to go. Think of Nectar as a tireless assistant who checks every utility website every week, grabs the latest bills, reads them perfectly every time, and files everything in exactly the right place.
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How Nectar organizes your data

Think of it like organizing files in a filing cabinet. Your Organization is the cabinet itself — it’s your top-level account that holds everything. Everyone at your company shares this cabinet. Inside the cabinet, each Company is a drawer. A company might represent a client you manage, a business unit within your enterprise, or a portfolio of buildings. You decide how to group things. Inside each drawer, Sites are the individual folders. Each site is a physical place — a building, a warehouse, a storefront, a data center. It has a real address in the real world. Now here’s where it gets interesting:
  • A Connection is like a magazine subscription, but instead of magazines, you’re getting utility bills. You tell Nectar “here’s the login for ConEdison,” and Nectar automatically checks that portal and downloads new bills for you every week.
  • A Bill (also called a document) is a single utility bill — the charges, service dates, and usage amounts that Nectar extracted from a PDF. It’s what you’d normally read by hand.
  • An Account is the utility account number printed on the bill — like “Account #12345” at the top of the page. One connection can have multiple accounts (for example, a single ConEdison login might show five different account numbers for five different addresses).
  • A Meter is the physical device at your site that tracks electricity, gas, water, or other utilities over time. Meters accumulate data month after month, so you can see trends and spot problems.
  • Usage Data is the actual numbers — how many kWh of electricity you used, how many gallons of water, what it cost. These are the values you need for your reports and calculations.

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How data flows through the system

When you connect a utility account, here’s what happens behind the scenes:
1

Collection

Nectar logs into the utility portal using the credentials you provided, just like you would. It looks for new bills and downloads them. This happens automatically every week — you don’t have to do a thing.
2

Processing

Nectar’s AI reads each bill the same way a person would — finding the service dates, total charges, usage amounts, meter numbers, and rate details. The difference is that Nectar does it in seconds, not minutes.
3

Matching

The extracted data gets filed in the right place. Usage goes to the correct meter at the correct site. If Nectar sees a meter number it hasn’t encountered before, it creates a new meter automatically.
4

Available

Within minutes, the processed data shows up across the platform — in your Data Inventory for review, in Data Quality for validation, in Analytics for charts and trends, and in Data Export for sending to downstream systems.

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Your first steps in Nectar

Here’s the typical path for getting started. You don’t have to do everything at once — even completing just the first two steps will get data flowing.
1

Add your company and sites

Go to Settings and create a company (this might represent your business or a client). Then add the sites — the buildings or locations where you have utility accounts. This gives Nectar the structure it needs to organize your data.
2

Connect your first utility account

Go to Data Input > Connections and click New Connection. Choose the utility provider, enter the login credentials, and pick which sites the account covers. Nectar takes it from there.
3

Wait for data

Nectar typically completes the first data pull within a few days. You’ll start seeing bills, meters, and usage data appear in the platform as they’re processed.
4

Review in Data Inventory

Browse your bills, accounts, and meters in Data Inventory. Check that the extracted data looks right and that everything is assigned to the correct sites and meters.
5

Export or analyze

Once your data is in good shape, head to Data Export to download CSVs or push data to integrations, or explore Analytics to visualize consumption trends over time.

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Migrating from another provider?

If you’re moving from a spreadsheet workflow, an energy services company, or a platform like ENGIE, Schneider Electric, or Arcadia, Nectar has provider-specific migration guides that map your existing data model to Nectar’s structure.

Migration guides

Step-by-step migration paths from 10+ providers, including data mapping, pilot workflows, and cutover checklists.

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Who uses Nectar?

Energy brokers and consultants manage utility data across hundreds of client sites. Instead of asking each client to email their bills every month, they connect the accounts in Nectar and the data flows automatically. That means less chasing, fewer spreadsheet errors, and more time for actual consulting. Carbon accounting platforms need standardized usage data to calculate emissions and produce ESG reports. Nectar feeds clean, structured utility data directly into their systems through the API, eliminating manual data entry and the errors that come with it. Enterprises with large facility portfolios use Nectar for CDP disclosures, sustainability reporting, and operational efficiency tracking. One dashboard for every building, every utility type, every month. The Nectar platform is organized into clear sections, accessible from the sidebar on the left side of the screen. You don’t need to memorize everything — just know that the sidebar is always there, and here’s a quick map of what you’ll find in each section:

Dashboard

Key stats, issues that need attention, and recent activity.

Data Input

Create connections, upload bills, enter data manually, and share magic links.

Data Inventory

Browse and edit bills, accounts, meters, and usage records.

Data Quality

Review flagged issues, missing data, and anomalies.

Data Export

Export usage and cost data as CSV, or push to integrations like Energy Star and Watershed.

Analytics

Visualize consumption trends, compare time periods, and break down by commodity.

Sites

Organize buildings, track per-site completeness, and compare performance.

Settings

Manage companies, sites, users, API keys, and white-label branding.
New to Nectar terminology? The glossary defines every term used across the platform and API.

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FAQ

Nectar typically completes the first data pull within a few days of setup. How much historical data you get depends on the data collection start date you chose and what the utility portal makes available — most portals keep 12 to 24 months of history.
That’s exactly what Nectar is built for. Create a separate site for each building, then connect the utility accounts that serve those buildings. Nectar keeps everything organized by site, so you can view, compare, and export data for each location independently.
Yes. Nectar supports role-based access, so you can control which team members have access to which companies. This is especially useful for consultancies managing data on behalf of multiple clients. Talk to your account administrator or contact support for setup help.
Nectar supports electricity, natural gas, water, waste, fuel, solar, and district utilities (steam, chilled water, hot water). If your utility type isn’t listed, reach out to [email protected] — we’re always expanding coverage.
Yes. Nectar supports utility providers globally, including markets across North America, Europe, and Asia-Pacific. The platform handles international date formats, local units of measure, and non-roman character sets.
Yes. Nectar holds SOC 2 Type 1 and Type 2 certifications, monitored continuously through Vanta. All utility credentials are encrypted with AES-128 and stored securely. Contact [email protected] for the latest compliance report.
Nectar charges per document (bill) processed — whether it’s collected automatically through a connection or uploaded manually. There are no per-seat charges. Contact [email protected] for a pricing conversation tailored to your volume.
Yes. Nectar offers a sandbox environment where you can explore the platform with sample data and test API integrations before going live. Contact [email protected] to request sandbox access, or see the Sandbox Testing cookbook for developer details.
Reach out to [email protected] with the utility provider name and website URL. Nectar’s team regularly adds new providers, and many requests are fulfilled within a few weeks. In the meantime, you can always upload bills manually to get the data into the system.
Go to Settings > Organization > API Keys and create a new key. You’ll need organization-level permissions. The key is shown only once, so copy it immediately. Then follow the Developer guide and API getting started for authentication instructions and code examples.