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Need help in this area? See Data Input FAQ.
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Uploads let you get bills into Nectar when automatic connections aren’t an option — old paper bills, PDFs emailed by a client, a small utility that doesn’t have an online portal, or historical data the utility portal no longer shows. If you have a utility bill in any form, Nectar can probably read it. Navigate to Data Input > Uploads > New Upload to start uploading utility bills.

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What makes a good upload

Not all files are created equal. Here’s what works best:
  • Clear, full-page PDF files are ideal — the kind you’d get downloading a bill directly from a utility website or receiving one as an email attachment.
  • PNG images work too, as long as the text is legible. Think high-resolution scans rather than photos taken from across the room.
  • Avoid blurry photos, cropped screenshots, password-protected files, or heavily compressed images.
A useful test: if you handed the document to a coworker and asked them to read the bill, could they? If yes, Nectar can handle it.
1

Select files

Drag and drop files onto the upload area, or click to browse files from your computer. Nectar accepts PDF, PNG, JPG, XLSX, and XLS formats.
Screenshot coming soon. A screenshot of this feature will be added here.
You can upload multiple files at once. Each file should contain a single utility bill for the best extraction results. The maximum is 100 files per upload, 50MB each.
2

Site & Account

Optionally specify which site and utility account these bills belong to. Nectar will automatically detect both from the bill contents — providing hints here improves accuracy when bills are ambiguous or cover multiple locations.
  • Site — Pre-assign all bills in this upload to a specific site. Leave as Auto-detect if bills may span multiple sites.
  • Account — Select a utility account to associate these bills with. Filters to accounts for the selected site. Leave as Auto-detect to let Nectar match automatically.
Screenshot coming soon. A screenshot of this feature will be added here.
3

Options

Fine-tune how Nectar processes the upload:
  • Utility Types — Check the commodity types (Electricity, Gas, Water, etc.) if you know them. Leave unchecked to auto-detect.
  • Notes — Add any context that might help with processing, such as the billing period or a note about the source.
  • Skip duplicate detection — Toggle this on to force upload even if Nectar detects bills that may already exist. Use this for corrected or amended bills.
Screenshot coming soon. A screenshot of this feature will be added here.

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Upload jobs table

After submitting an upload, you can track its progress on the Uploads page. The table is organized into status tabs:
TabDescription
AllEvery upload job regardless of status.
ProcessingUploads currently being extracted by the AI engine.
CompletedUploads that have been fully processed.
FailedUploads that encountered errors during processing.
Screenshot coming soon. A screenshot of this feature will be added here.
Click any row to view the upload job details.

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What happens after upload

Once you submit a file, three things happen automatically:
  1. Processing — Nectar’s AI reads the document and extracts service dates, total charges, usage amounts (kWh, therms, gallons, etc.), meter numbers, and account information. Most bills are processed in under five minutes.
  2. Matching — Nectar matches the extracted data to existing accounts and meters. If it finds a meter number it hasn’t seen before, it creates a new meter automatically and attaches it to the right site.
  3. Available — The bill and all its data appear in Data Inventory > Bills, ready for review, editing, and export.

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Duplicate detection

By default, Nectar checks every uploaded bill against existing documents to see if there’s a match. It compares the utility provider, account number, service dates, and total charges. If it finds a match, the upload is flagged as a potential duplicate. If it’s a real duplicate — great, Nectar caught it. No action needed. If it’s a false positive — this occasionally happens with corrected bills or amended invoices that share service dates with the original. You can contest the duplicate flag from the bill detail page in Data Inventory > Bills. To skip duplicate checking for a specific upload (for example, when you know the bill is a legitimate amendment), toggle Skip duplicate detection in the Options step.