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Need help in this area? See Settings FAQ.
Navigate to Settings > Company to configure how data is collected, validated, and displayed for the selected company. Company admins can edit these pages; other members generally cannot access Company settings unless they are site-only members with access to Sites. If you manage multiple companies, use the company switcher in the sidebar first. This page documents Data Collection, Bill Issues, and Anomaly Detection — the three settings areas that control ingestion defaults and automated quality checks.

Data Collection page

Open Settings > Company > Data Collection. The page is organized into four cards. Each card is its own form with separate Save changes and Reset actions — saving one card does not save the others.

Meter tags

Meter tags are company-defined labels for organizing meters.
  • Existing tags appear as badges at the top of the card
  • Click Manage tags to create, rename, or delete tags
  • Assign tags from a meter’s edit form or in bulk from the meters table
  • Tags appear in meter filters (for example Settings > Company > Data meter tag filter on the meters inventory page)
Tags do not change how bills are parsed. They help you filter and report after data arrives.

Collection rules

Collection rules control ingestion behavior, processing speed, and which optional fields appear company-wide.
SettingWhat it does
Site permissioningEnables per-site access restrictions for company members. When on, assign site access on Settings > Company > Members.
Demand metersEnables demand meter fields on electricity bills and related workflows. Turn on when your bills include peak demand (kW) you want to capture.
Basic identifier mappingRestricts identifier mapping to basic types during data review for simpler matching.
Expedited document processingSpeeds up document processing by skipping some validation checks.
Connection credential visibilityWhen enabled, users with connection access can view usernames and passwords. When disabled, credentials are obfuscated.
Cost trackingShows or hides cost values across the platform. See Cost tracking below.

Implied metering for wastewater

When a utility bill has water usage but no separate sewer reading, Nectar can estimate wastewater usage from water usage.
ControlWhat it does
Enable implied meteringTurns implied sewer estimation on or off company-wide
Implied metering fractionNumber from 0 to 1 multiplied against water usage (for example, 1.0 treats 100% of water as sewer)
Example: 1,000 gallons of water with fraction 1.0 creates an estimated 1,000 gallons of sewer usage. See Implied metering for methodology.

Cost tracking

The Cost tracking toggle is on by default. It is saved with the Collection rules card. When on, you typically see:
  • Total charges on bills in Data Inventory and on bill detail views
  • Charge and line-item fields in manual entry (total charges, tax, credits, line items, and related review fields)
  • The Cost subtab on site dashboards
  • Cost Management in the sidebar (when your subscription includes cost analytics)
  • The Export Cost Data card on Data Export
When off, Nectar emphasizes usage, demand, and emissions:
  • Cost columns, cost subtabs, and cost navigation entries are hidden
  • Manual entry skips charge and line-item steps; submitted bills omit line items even if you had started a draft with them
  • Usage data, demand meters (when enabled), and emissions workflows continue unchanged
Disabling cost tracking does not delete charges already stored on bills. Re-enable the toggle to restore cost UI.
Turn cost tracking off when your company only needs consumption or emissions reporting and does not want dollar amounts in the platform.
Some cost analytics capabilities also depend on your subscription. If cost features are missing after enabling the toggle, email [email protected].

Dates and forwarding

SettingWhat it does
Data collection start monthCompany-wide baseline for how far back Nectar collects historical bills. New connections inherit this default unless you set a different start date on the connection or account.
Bill forwarding emailsUp to 10 addresses that receive copies of newly processed bill documents.

Confirming a start-month change

If you change the Data collection start month from an existing value, Nectar shows a confirmation dialog before saving:
  • Moving earlier — Nectar warns that additional historical data may be processed, which can affect billing usage.
  • Moving later — Nectar explains that collection applies from the new month forward; existing historical data is not deleted.
Connection-level and account-level start dates override this company default when set. See Data collection start date.

Default units

Choose the display unit for each utility type. Usage values are converted to these units in tables, exports, and analytics.
FieldDefault (US)
Electricity unitkWh
Gas unittherms (US)
Water unitgallons (US)
Fuel unitgallons (US)
Waste unittons (US)
Bills may still store native units from the utility; these settings control normalized display.

Bill issue settings

Open Settings > Company > Bill Issues. This page controls which data quality issues Nectar detects on newly processed bills. Use it to reduce noise from issue types your team routinely accepts.
Changes apply to future detection only. Open issues already in your triage inbox are not removed when you change defaults or add suppression rules.
The page has two sections: Company defaults and Custom suppression rules.

Company defaults

A table lists every suppressible issue type with a Detect switch per row.
  • Detect on — Nectar flags this issue type on new bills (subject to any narrower suppression rule below)
  • Detect off — Nectar skips this issue type company-wide unless a custom rule says otherwise
Issue types you can toggle include:
CategoryIssue types
Action requiredPotential duplicate, Potential usage duplicate, Non-utility bill, No usage data, Illegible bill, Other issue
Review and verifyLow confidence container size, Low confidence date, Low confidence units, Low confidence site match, Low confidence address
Two issue types cannot be turned off at the company level because they indicate data integrity problems that must surface:
  • Unmatched account
  • Account/meter mismatch
For full definitions, see Issues — issue types or the glossary.

Custom suppression rules

When a single utility provider, connection, or account should ignore one issue type, add a custom suppression rule:
1

Open Add rule

Click Add rule in the Custom suppression rules section.
2

Choose scope

Pick Utility provider, Connection, or Account, then select the specific entity.
3

Pick issue type

Choose which issue type to suppress for that entity. The rule turns detection off for that type only.
4

Save

Click Add rule. The row shows the entity, scope, and which issue type is off. Delete a rule anytime from the row action.
Inheritance: Bills follow company defaults everywhere except where a custom rule overrides a specific (entity, issue type) pair. Triage open issues from Data Quality > Issues.

Anomaly detection settings

Open Settings > Company > Anomaly Detection. This page appears only when your company has access to anomaly detection. If you do not see it in the sidebar, contact [email protected].

Master toggle

The first card contains Enable anomaly detection for this company.
  • Off — No anomaly pipeline runs; threshold configuration is hidden. Per-site override rows are preserved so settings return when you re-enable detection.
  • On — Nectar runs detection daily at 00:00 UTC and surfaces results on Data Quality > Anomalies.
Save this toggle separately from the threshold form below.

Detection thresholds

When detection is enabled, configure company-wide thresholds in the Anomaly settings form. Settings are grouped by anomaly type:
TypeConfiguration
Usage spikePer commodity (electricity, gas, water, fuel, waste): enable/disable and sensitivity (Low, Medium, High)
Cost spikeSame per-commodity matrix as usage spikes
Unit-price spikeSame per-commodity matrix — flags unusual $/unit vs trailing baseline
Late feeDollar and percent thresholds — a bill must exceed both to flag
High demand chargesDollar and percent thresholds against current-period charges
Each spike type uses its own enable toggle and sensitivity per commodity. Bill-level types (late fee, high demand charges) use paired dollar and percent minimums.

Per-site overrides

The Per-site configuration card summarizes how many sites inherit company defaults vs have custom rows. Open Manage all sites to edit site-level settings, including the Anomaly Detection tab on individual site settings. Site overrides can adjust individual cells without changing company defaults for other sites.

How these settings work together

  • Data collection start month and default units shape what is collected and how usage is shown
  • Bill issue settings control which parsing and matching problems create triage items
  • Anomaly detection settings control statistical and rule-based spikes after data is in the platform
  • Cost tracking controls whether financial fields appear in inventory, entry, exports, and analytics — independent of usage collection

Frequently asked questions

Company admins (manage-company permission) can edit Data Collection, Bill Issues, and Anomaly Detection. Organization admins switch companies from the sidebar and configure each company separately.
Meter tags, collection rules, dates and forwarding, and default units are separate forms. Each must be saved independently so partial updates do not overwrite unrelated fields.
Cost columns, cost navigation, cost subtabs, manual entry charge fields, and the cost export card are hidden. Usage and emissions workflows continue. Stored charges are not deleted.
Yes. Leave the company default on, then add a custom suppression rule scoped to that utility provider with issue type Low confidence date.
No. Suppression affects new detection only. Resolve or dismiss existing items from Data Quality > Issues.
The page is shown only for companies with anomaly access on their plan. Email [email protected] if you expect the feature.
See also: Company settings, Issues, Anomalies, Connections — configuration