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Need help in this area? See Data Inventory FAQ.
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Navigate to Data Inventory > Accounts to see all utility accounts across your portfolio. An account represents the billing relationship between your company and a utility provider, identified by the utility account number.

Table columns

The accounts table displays the following columns by default:
ColumnDescription
Account identifierThe primary utility account number
SiteThe facility associated with the account
Utility typeElectricity, gas, water, etc.
ConnectionThe connection used to collect bills for this account
StatusAccount status (active, inactive)
TrackingWhether the account is being actively tracked for new bills
You can customize visible columns by clicking the Columns button above the table.

Filtering

Use the filter bar to narrow results by:
  • Site — Show accounts for one or more sites
  • Utility type — Filter by commodity type
  • Tracking status — Show only tracked or untracked accounts
Filters can be combined and appear as removable chips.

Opening an account

Click any row to open a slide-out Account Sheet with a quick preview of the account’s key details, including its identifier, site, utility type, and tracking status. From the sheet, click View full detail to navigate to the account detail page.

FAQ

Accounts are created automatically when Nectar discovers new account numbers from connections, uploads, or manual entry. You do not need to create accounts manually.
A tracked account is one that Nectar actively monitors for new bills. When tracking is enabled, Nectar expects bills to arrive on a regular schedule and will alert you if expected bills are missing.
Typically, an account is associated with a single site. However, some utility providers issue consolidated bills covering multiple service addresses under one account number. In these cases, Nectar maps the usage data to individual meters at the correct sites.