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Need help in this area? See Data Quality FAQ.
Nectar’s Data Quality module gives you visibility into problems and gaps in your utility data. Instead of discovering issues downstream — in a report or an export — you can catch and resolve them at the source.
Need issue triage or completeness troubleshooting? See Data Quality FAQ.
The module is organized into three tools:

Issues

Triage and resolve bill data quality issues with guided resolution steps.

Completeness

Visualize coverage gaps and monitor whether every site has the data you expect.

Anomalies

Detect cost spikes, usage spikes, late fees, and demand charge anomalies across your portfolio.

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How it works

Data quality checks run automatically as part of Nectar’s data pipeline:
Check typeTriggerExamples
Connection issuesEach weekly connection checkIncorrect password, site down, MFA required
Bill issuesBill processingMissing usage data, duplicate bill, unmatched account, illegible scan, inferred dates or units
Completeness gapsDaily roll-upMissing billing periods, sites with no active connections
Data quality features are actively evolving. New issue types and completeness views are added regularly.
  • Troubleshooting connections — resolve connection errors that cause data quality issues
  • Sites — view per-site completeness from the site dashboard
  • Methodology — understand how Nectar processes and calendarizes bill data

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FAQ

Nectar detects two broad categories of issues:
  • Connection issues — problems that prevent bill collection, such as incorrect passwords, expired credentials, MFA challenges, or provider site outages.
  • Bill issues — anomalies found during bill processing, such as missing usage data, duplicate bills, unmatched accounts, illegible scans, or inferred dates and units. See Issues for the full list of issue types.
Connection issues are updated each time a connection is checked, which happens on a weekly schedule. Bill issues are created or resolved whenever a bill is processed or reprocessed.