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Need help in this area? See Data Quality FAQ.
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Nectar’s Data Quality module gives you visibility into problems and gaps in your utility data. Instead of discovering issues downstream — in a report or an export — you can catch and resolve them at the source.
Need issue triage or completeness troubleshooting? See Data Quality FAQ.
The module is organized into two main tools:

Issues

Track and resolve connection errors, bill anomalies, and other data problems.

Completeness

Visualize coverage gaps and monitor whether every site has the data you expect.

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How it works

Data quality checks run automatically as part of Nectar’s data pipeline:
Check typeTriggerExamples
Connection issuesEach weekly connection checkIncorrect password, site down, MFA required
Bill issuesBill processingMissing usage data, duplicate bill, zero-cost bill
Completeness gapsDaily roll-upMissing billing periods, sites with no active connections
Data quality features are actively evolving. New issue types and completeness views are added regularly.
  • Troubleshooting connections — resolve connection errors that cause data quality issues
  • Sites — view per-site completeness from the site dashboard
  • Methodology — understand how Nectar processes and calendarizes bill data

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FAQ

Nectar detects two broad categories of issues:
  • Connection issues — problems that prevent bill collection, such as incorrect passwords, expired credentials, MFA challenges, or provider site outages.
  • Bill issues — anomalies found during bill processing, such as missing usage data, duplicate bills, zero-cost bills, or unusually high charges.
Connection issues are updated each time a connection is checked, which happens on a weekly schedule. Bill issues are created or resolved whenever a bill is processed or reprocessed.