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Need help in this area? See Settings FAQ.
Navigate to Settings > Company to configure the currently selected company. Company admins see every item below. Site-only members can open Sites for sites they are assigned to. If you manage multiple companies, use the company switcher in the sidebar first.

Data collection & quality settings

Full reference for Data Collection, Bill Issues, and Anomaly Detection — including cost tracking, collection rules, issue suppression, and anomaly thresholds.

General

Open Settings > Company > General.
SettingDescription
Company nameDisplay name used across the platform
Monthly notificationsToggle monthly company notifications
Product update notificationsToggle release and product updates
Archive company / Delete companyLifecycle actions with confirmation dialogs
Archive pauses processing while preserving data. Delete is permanent.

Sites

Open Settings > Company > Sites.
AreaDescription
Active sites tabView and manage active sites
Archived sites tabReview archived sites and restore them
Create and upload actionsAdd a site manually or bulk-import from CSV/XLSX
Select a site to configure:
  • Basic info — name, address, external ID, area, data owners, tags, data collection dates
  • Required data frequency — expected bill cadence per utility type (drives completeness and missing-data notifications)
  • Anomaly monitoring — per-site anomaly overrides (see Anomaly detection settings)
  • Emissions factors — site-level emission factor overrides
For dashboards, analytics, and comparison outside settings, see Sites overview.

Data collection

Open Settings > Company > Data Collection. Covers meter tags, collection rules (including cost tracking), data collection start month, bill forwarding, and default units. See Data collection settings for the full field reference, save behavior, and FAQs.

Bill issues

Open Settings > Company > Bill Issues. Control which issue types are detected on new bills:
  • Company defaults — toggle each suppressible issue type on or off
  • Custom suppression rules — turn off one issue type for a specific utility provider, connection, or account
See Bill issue settings.

Anomaly detection

Open Settings > Company > Anomaly Detection when your plan includes the feature.
  • Master toggle for the company
  • Company-wide thresholds for usage, cost, and unit-price spikes (per commodity)
  • Dollar and percent thresholds for late fees and high demand charges
  • Summary of per-site custom configuration
See Anomaly detection settings and Anomalies for triage workflows.

Waste

Open Settings > Company > Waste. Configure waste classification for waste utility data:
AreaDescription
Waste typesMaterials (paper, batteries, etc.)
Waste streamsProcessing methods (recycled, landfill, etc.)
Mapping rulesLink a waste type to a stream, optionally scoped to a utility provider or site
A coverage summary shows mapping completeness across providers and sites.

Members

Open Settings > Company > Members.
  • Add members by email
  • Promote or demote company admins
  • Assign site access when Site permissioning is enabled on Data Collection
  • Remove members who no longer need access
Custom statuses are intentionally out of scope for the current release and are not available in Company settings yet.