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Connection method: Email MFA forwarding

Check if MFA can be disabled. The Constellation portal may allow you to turn off additional login verification in your security settings. If possible, this is the simplest approach.

Setup

1

Start a new connection or reconnect

From Data Input > Connections, click New connection and select Constellation, or click Reconnect on a connection showing MFA Token Expired.
2

Enter your credentials

Provide your Constellation account username and password — the same credentials you use at constellation.com.
3

Choose MFA forwarding type

  • Managed forwarding (recommended): Nectar provides a unique email address (for example, [email protected]). Update your account to send verification codes to this address.
  • Customer-inbox forwarding: Keep your existing email and set up auto-forwarding of verification emails to Nectar.
4

Update your account

Log in to the Constellation account portal > account or security settings > update the email address for verification codes, or configure email forwarding.
5

Confirm in Nectar

Complete the MFA configuration step. Nectar triggers a test login to verify codes are arriving.

Alternative: Upload bills

If configuring email forwarding is not practical, you can always upload PDF bills directly.

Troubleshooting