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Connection method: Email MFA forwarding

Elizabethtown Gas (part of South Jersey Industries) uses email-based verification for logins from new devices or locations. Since Nectar logs in from its own servers, MFA verification may be triggered.
Check if MFA can be disabled. Elizabethtown Gas may allow you to turn off additional login verification in your account security settings. If possible, this eliminates the need for forwarding.

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Setup

1

Start a new connection or reconnect

From Data Input > Connections, click New connection and select Elizabethtown Gas, or click Reconnect on a connection showing MFA Token Expired.
2

Enter your credentials

Provide your Elizabethtown Gas username and password — the same credentials you use at myaccount.elizabethtowngas.com.
3

Choose MFA forwarding type

  • Managed forwarding (recommended): Nectar provides a unique email address. Update your Elizabethtown Gas account to send verification codes to this address.
  • Customer-inbox forwarding: Keep your existing email and set up auto-forwarding of verification emails to Nectar.
4

Update your Elizabethtown Gas account

Log in to your account > profile or security settings > update the email address for verification codes, or configure email forwarding.
5

Confirm in Nectar

Complete the MFA configuration step. Nectar triggers a test login to verify codes are arriving.

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Alternative: Upload bills

If configuring email forwarding is not practical, you can always upload PDF bills directly.

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Troubleshooting

IssueSolution
”MFA Token Expired”Verify forwarding is active and the email address matches what Nectar provided.
No MFA prompt observedSome Elizabethtown Gas accounts may not require MFA. If your connection works without it, no action needed.