Connection method: Standard credentials
PEPCO is part of the Exelon family of utilities and uses their shared authentication platform. PEPCO does not require traditional MFA (no security questions, no email codes). You only need your username and password.Setup
Start a new connection
From Data Input > Connections, click New connection and select PEPCO.
Enter your credentials
Provide your PEPCO username and password — the same credentials you use at pepco.com.
Troubleshooting
| Issue | Solution |
|---|---|
| ”Password Incorrect” | Verify your credentials work at pepco.com directly. |
| ”Website Down” | PEPCO’s portal occasionally has outages. The connection retries automatically. |